Event Cancellation and Refund Policy
If you need to cancel your registration to an event, we must receive your request in writing, or by email. You must send your written notice of cancellation, via e-mail, to [email protected] or via postal mail to:
Salem, OR 97308
All cancellations include a $10 processing fee that cannot be waived.
Cancellation requests received more than one (1) month before an event will be fully refunded, less a $10 processing fee.
Cancellation requests received less than one (1) month before an event, but more than one (1) week before an event will be refunded 50% of the actual registration fee paid, less a $10 processing fee.
Cancellation requests received less than one (1) week before an event will not be refunded. No refunds for cancellations, partial attendance or no-shows.
Late cancellation requests or other requests for refunds due to family emergencies or medical issues only will be considered on a case-by-case basis, with no guarantee of any refund.
All cancellations and refunds will be processed in the same manner as original payment: if paid by credit card the refund will be issued to the card on record, generally within one (1) week of the request. Payments made by check will be refunded as a check and may take up to 30 days to process.