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Experts: What AI means for insurance operations

23 Apr 2023 8:44 PM | Kathy Countryman (Administrator)

Underwriting, risk mitigation, claims handling and pricing methodologies can be improved as artificial intelligence technologies continue to advance, according to experts. "It's not changing the business model, but it makes our current insurance business a lot more efficient," said Ericson Chan of Zurich Insurance. Separately, however, a report from Team8 notes that appropriate guardrails are needed to ensure that AI doesn't allow for the exposure of confidential information.

Full Story: Business Insurance (4/18),  Bloomberg (4/18) 


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