"What if?" is the question you need to be asking

Businesses are entering the second phase of post-pandemic life -- what William Bridges called the "neutral zone" -- where they must ask "what if?" questions in preparation for whatever is next, writes Scott Eblin. "Collecting lessons learned and getting your team (however large or small) involved in that process will bring the beginning of Phase 3 -- the beginning of the new normal -- into focus a little faster and with more clarity," he writes.

Full Story: Eblin Group (5/12)